Matter: Social Media Knowledge Methods and Enterprise Intelligence Methods
State of affairs A
You are the enterprise proprietor of an space small engine restore retailer, and you have been enthusiastic about implementing an information administration system in your buyer help technicians. You is likely to be enthusiastic about this because of there are events when just a few of your technicians know tips about methods to restore certain engine points and others do not. Providing a central knowledge repository could help share troubleshooting and restore knowledge amongst your technicians.
After you chose your state of affairs, compose a paper that addresses the climate listed underneath.
Make clear the perform of knowledge administration strategies.
Make clear what is meant by expert strategies.
Make clear what is meant by content material materials administration strategies.
Speak about how the enterprise inside the chosen state of affairs could profit from an expert system and a content material materials administration system, and provide two examples for each type of system.
Speak about how the enterprise inside the chosen state of affairs could profit from enterprise intelligence, and provide two examples of these benefits.
Speak about how the enterprise inside the chosen state of affairs can use social media to not solely pay money for data and knowledge nonetheless to share it as correctly, and provide two examples of how the enterprise might use social media data strategies.
Your paper must be a minimal of two pages in dimension (not counting the title and reference pages), and it’s a must to moreover use a minimal of two scholarly sources, one amongst which ought to come from the CSU On-line Library. Any data from a provide must be cited and referenced in APA format, and your paper must be formatted in accordance to APA pointers.