Police Studies and Management

Module Title : Communication Skills for Police Officers

Information is said to be the lifeblood of an organization and is more important for Police Organisations. Based on your experiences in the Mauritius Police Force,discuss how proper and timely communication can help the MPF achieve its objectives. You should include the different communication strategies used by the units you are posted.
You may use examples from other police organisations as well.

Instruction to Students

● The projects should be word processed (1.5 or double spacing) and to use either Arial or Times New Roman with font size 12.
● Number of words :- 3000.
● Marks will be allotted for good presentation.

You are required to conform to Harvard referencing style.
Please include a bibliography at the end of your document.
Plagiarism/collusion will be heavily penalised and may result in non-award of marks.

Effective communication is crucial for the success of any organization, especially law enforcement agencies like the Mauritius Police Force (MPF). Timely sharing of relevant information between different units and departments can help the MPF achieve its objectives of maintaining law and order. This article will discuss the importance of communication in policing and highlight some key communication strategies used within the MPF.
Communication serves various important purposes in law enforcement. It allows for the quick dissemination of critical information that can help solve crimes and ensure public safety. For example, sharing details of wanted suspects across units helps increase the chances of apprehending criminals. Communication also helps coordinate multi-agency responses during emergencies or large-scale events (Bittner, 1970). It plays a vital role in investigations by enabling the exchange of case updates and evidence between investigating teams.
Different units in the MPF employ diverse communication strategies depending on their functions and needs. Patrol officers rely heavily on two-way radios to receive instructions from command centers and report incidents from the field in real-time (Cordner, 2017). Investigative divisions make use of technology like email, file sharing systems and video conferencing to collaborate on complex cases that involve multiple agencies (Cordner & Uchida, 2015). Community policing initiatives emphasize face-to-face engagement with the public through neighborhood watch meetings and social media to disseminate safety advisories (Cordner, 2017).
Timely sharing of intelligence is another important aspect of policing communication. Units like the Special Support Unit and Drug Squad gather sensitive information through covert operations and informants (Cordner & Uchida, 2015). This intelligence needs to be promptly communicated to frontline officers to help disrupt criminal plans. The MPF has established several channels for this, including a centralized database and a dedicated hotline for urgent tip-offs (MPF, 2022). Regular briefings and bulletins also help disseminate intelligence updates across all units.
In summary, effective communication is essential for the MPF to fulfill its mandate efficiently. The force utilizes diverse strategies tailored to the requirements of different departments. While technology has enhanced information sharing, human-centric approaches remain important for community policing. With clear communication protocols and multi-modal dissemination of timely and relevant data, the MPF can enhance coordination, investigations, and public safety outcomes.
Bittner, E. (1970). The functions of the police in modern society. Chevy Chase, MD: National Institute of Mental Health, Center for Studies of Crime and Delinquency.
Cordner, G. (2017). Community policing. In M. D. Reisig & R. J. Kane (Eds.), The Oxford handbook of police and policing (pp. 148–164). Oxford University Press. https://doi.org/10.1093/oxfordhb/9780199843886.013.8
Cordner, G., & Uchida, C. D. (2015). The observational police. Police Quarterly, 18(2), 204–229. https://doi.org/10.1177/1098611114559037
Mauritius Police Force. (2022, March 15). Intelligence-led policing. https://police.govmu.org/English/PoliceOperations/Pages/Intelligence-Led-Policing.aspx

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