• Chapter 12 Enhancing Decision Making

129)
________ are systems that provide senior management, making primarily
unstructured decisions, with external information (news, stock analyzes, and
industry trends) and high-level summaries of firm performance.

130)
The earliest DSS were heavily ________, using some type of model to perform
“what-if” and other kinds of analyzes.

131)
Some contemporary DSS are ________, using online analytical processing (OLAP),
and data mining to analyze large pools of data.

132)
The ________ is a collection of current or historical data from a number of
applications or groups.

133)
________ models ask “what-if” questions repeatedly to determine the
impact on outcomes of changes in one or more factors.

134)
Managers also use ________ to identify and understand patterns in business
information.

135)
A ________ is a table that displays two or more dimensions of data in a
convenient format.

136)
By presenting data in graphical form, ________ tools help users see patterns
and relationships in large amounts of data that would be difficult to discern
if the data were presented as traditional lists of text.

137)
________ are a special category of DSS that use data visualization technology
to analyze and display data for planning and decision making in the form of
digitized maps.

138)
GDSS-guided meetings take place in conference rooms with special hardware and
software tools to facilitate group ________.

139)
A sophisticated ________ provides each attendee with a dedicated desktop
computer under that person’s individual control.

140)
GDSS effectiveness depends on the ________ of the problem and the group and on
how well a meeting is planned and conducted.