Frequently Asked Questions

Placing an order takes under 5 minutes:

1. Fill in the order form — select your paper type, subject, academic level, number of pages, deadline, and citation style. Upload your assessment brief, grading rubric, lecture slides, or any supporting files.

2. Pay securely — review your order total, apply any promo code, and pay via credit/debit card or PayPal. All transactions are encrypted with 256-bit SSL.

3. Get matched with a writer — we assign the most qualified writer for your subject and level, typically within minutes. You can message them directly from your dashboard.

4. Download your paper — receive your completed work before your deadline. Preview it, request a free revision if needed, or approve it and download the editable file.

Visit our full How to Order guide for more detail.

The more detail you provide, the better your paper. Include: your exact topic or title, the specific instructions from your lecturer or assessment brief, the required citation/referencing style (APA, Harvard, MLA, OSCOLA, Chicago, Vancouver, etc.), any sources you'd like used or avoided, the word count or page count, the academic level, and your institution's specific requirements if they differ from standard guidelines. You can upload your module handbook, marking rubric, previous drafts, or any supporting material directly to your order.

For shorter papers (up to 5 pages), we can often complete orders in as little as 4 hours. For longer or more complex work — dissertations, literature reviews, theses — we recommend a minimum of 7–14 days to ensure the highest possible quality. If you have an urgent deadline, contact us via live chat first so we can confirm writer availability before you pay.

Yes. Once a writer is assigned, you have a private messaging thread in your personal dashboard. You can send additional instructions, ask for progress updates, share new files, or request partial drafts. Most writers respond within 15–30 minutes during active working hours. You will receive email notifications whenever your writer or support team sends you a new message.

Yes. After placing your order, you can browse writer profiles in your dashboard and request a specific expert if you have a preference. You can also re-order from a previous writer who delivered great work for you. If you have no preference, we automatically match your order to the most suitably qualified writer for your subject and academic level.

After payment is confirmed, you receive an email with access to your personal order page. We immediately begin searching for the most qualified writer for your topic. Typically, a writer is assigned within 10–30 minutes. In rare cases — for very niche specialisations — it may take a few hours. Once assigned, you can start communicating with your writer directly. You can also track progress, upload additional files, and contact support from your dashboard at any time.

Yes — you can amend your order on your personal dashboard. Please note that increasing the number of pages, adding paid options, or narrowing the deadline will incur an additional charge. If you need to decrease pages or other specifications, contact our support team directly. Once a writer has started, significant changes to the brief may affect delivery time.

Progressive delivery is ideal for long assignments such as dissertations, theses, or multi-chapter research papers. Instead of receiving the whole paper at once, you receive it chapter by chapter, allowing you to review each section and provide feedback before the writer moves to the next. This keeps you closely involved in the process and ensures the final product closely mirrors your vision. Progressive delivery is available as an add-on option during checkout.

All EssayBishops writers are verified academic professionals holding at least a Masters degree — many hold PhDs from accredited universities worldwide. We accept fewer than 2% of applicants. Every writer undergoes credential verification, English proficiency testing (C2 level minimum), subject knowledge assessment, and completes 5 supervised trial orders before being admitted to our platform. Writers specialise in specific disciplines, ensuring your paper is always handled by a genuine subject expert. See our Writers page for full profiles and specialisations.

Our writer pool includes both native English speakers and highly proficient non-native speakers who have demonstrated C2-level academic English through our rigorous testing process. We manually review writing samples from every applicant. For orders requiring native-speaker quality, you can request an ENL (English Native Language) writer during checkout — this option ensures your paper has the natural fluency and idiomatic register of a native academic writer.

Best Available — our standard category. A qualified expert matched to your subject and level. No extra charge.

Advanced — writers with more extensive experience in complex academic writing. Recommended for intricate research papers, detailed case studies, or nuanced analytical essays. Available for an additional fee.

Top Expert — our highest-rated writers based on client reviews, order completion rate, and quality scores. These are our most experienced and sought-after specialists. Available for a premium.

ENL (English Native Language) — native English speaker. Ideal when natural fluency and cultural register matter. Available as an upgrade option.

No. Every paper is written from scratch specifically for your order and is never reused for any other client. Before delivery, all papers pass through both Turnitin and Copyscape plagiarism checks conducted by our QA team. We also prohibit the use of AI writing tools by our writers — all content is 100% human-written. We do not use, store, or report to any third-party plagiarism database, so checking with us is entirely safe. A free plagiarism report is available on request. See our full Plagiarism Policy.

No. EssayBishops has a strict no-AI policy. Our writers are contractually prohibited from using ChatGPT, Claude, Jasper, or any other AI writing tool to produce client content. We run AI-detection checks as part of our QA process to enforce this. Every word in your paper must be written by the human expert assigned to your order.

Quality is enforced at every stage: writers are rigorously vetted before admission, every completed paper goes through a QA review by a senior editor before delivery, and all papers are plagiarism-checked via Turnitin and Copyscape. After delivery, every order is rated by the client — writers who fall below our quality threshold are placed on review. We also conduct random manual audits of delivered work. Writers with consistently high ratings earn Senior Expert status.

Pricing is based on four factors: (1) Academic level — High School through PhD/Doctoral; (2) Number of pages — each page equals 275 words; (3) Deadline — longer turnarounds cost less; (4) Paper type — some complex disciplines carry a slight premium. Use our price calculator to get an instant, no-commitment estimate. Prices start from £9.99/page (UK), $10.99/page (US), A$16/page (Australia).

We accept Visa, Mastercard, American Express, Discover, PayPal, and Apple Pay. All payments are processed through PCI-DSS compliant payment gateways with 256-bit SSL encryption. We never store your full card details on our servers — payments are handled entirely by our certified payment provider.

Enter your promo code in the "Discount Code" field on the checkout page before completing payment. The discount is applied instantly to your total. First-time customers can use code BISHOPS for 25% off their first order. Discounts cannot be combined unless specifically stated. Check our live chat for any current seasonal promotions.

No. The price shown at checkout is your final price. We include a free title page, reference page, in-text citations, running head, and page numbers with every order at no extra charge. Optional paid upgrades (Advanced or Top Expert writer, ENL writer, plagiarism report, progressive delivery) are clearly shown before you confirm payment.

Every order at EssayBishops includes at no extra charge: a title/cover page, a formatted reference/bibliography page, proper in-text citations, a running head (where required), page numbers, plagiarism-free guarantee, free revisions within 14 days, and direct communication with your writer. All of these would cost significantly more if purchased separately elsewhere.

For long assignments such as dissertations, theses, or multi-chapter reports, we offer progressive delivery with installment payment. You pay per chapter or section as it is delivered, rather than the full amount upfront. Contact our support team to set this up before placing your order.

You are entitled to unlimited free revisions within 14 days of delivery, provided your revision request is consistent with the original brief. Simply open your order on your dashboard, explain the specific changes needed, and set a reasonable deadline for the revision. Your writer — or a senior writer if you prefer — will implement the changes at no additional cost. For revisions requested after the 14-day window, a minor fee may apply depending on the scope of changes.

If your paper is delivered after your stated deadline through fault on our side, you are automatically entitled to a partial or full refund under our Money-Back Guarantee. The refund amount depends on how late the delivery was relative to your deadline. Delays caused by incomplete or late instruction uploads on your part do not qualify for refund.

We offer a comprehensive refund policy covering: late delivery (our fault), failure to find a writer for your order, confirmed plagiarism in a delivered paper, duplicate payment errors, and fundamental deviation from your stated instructions that cannot be resolved through revision. See our full Money-Back Guarantee page for the complete refund schedule and eligibility criteria.

Yes. If your order is cancelled before a writer has been assigned, you receive a 100% refund. If cancelled after a writer has started but before 50% completion, you receive a 50–70% refund. After 50% completion, the refund is reduced proportionally. Once a paper is fully delivered and approved, refunds are assessed case by case. Please see our Refund Policy for the full schedule.

Contact us via live chat, WhatsApp, or email with your order number and reason. Our team responds within 1–2 hours and reviews all requests fairly. You may be asked to provide supporting evidence (e.g. a Turnitin report, delivery timestamp). Approved refunds are processed to your original payment method within 3–7 business days.

If your paper fundamentally deviates from what you specified in your order brief, contact support immediately with specific details of the discrepancy. We will either arrange a priority rewrite by a senior writer at no charge, or, where revision is not possible, process a partial or full refund. We take every deviation seriously and investigate all claims thoroughly.

Yes. We employ industry-standard security measures including 256-bit SSL/TLS encryption for all data in transit, PCI-DSS compliant payment processing (your card details are never stored on our servers), secure server infrastructure, two-factor authentication for staff accounts, and strict access controls. We are fully GDPR-compliant and follow data minimisation principles — we only collect what we need and retain it only as long as necessary.

No. We maintain strict client confidentiality. We do not disclose client information to universities, institutions, or any third party. Your writer signs an NDA and is contractually prohibited from sharing any information about your order. We do not report to Turnitin or any institutional plagiarism database. Your use of our service remains entirely private.

We share data only with essential service providers bound by data processing agreements — our payment processor (for transactions), Tawk.to (for live chat), and Google Analytics (anonymised website usage data only). We never sell personal data, and we never share order details with marketing companies, other students, or any unauthorised party. See our Privacy Policy for the full list of sub-processors.

No. Your writer only sees the details of your order — the topic, instructions, files you upload, and any messages you send through the platform. Your full name, email address, payment details, and personal identity are never disclosed to writers. You may choose what personal context you share within your order instructions, but we do not share your account information automatically.

Yes, we use cookies to manage your session, remember your preferences, and improve our service. We also use analytics cookies (Google Analytics) and support cookies (Tawk.to). You can manage your cookie preferences at any time through our cookie banner or your browser settings. See our full Cookie Policy for details on every cookie we use and how to opt out.

You have the right to request deletion of your personal data at any time under GDPR (right to erasure). Contact us at privacy@essaybishops.com or via live chat. We will process your request within 30 days, subject to any legal retention obligations (e.g. we are required to retain payment records for 7 years under tax law). For full details on your data rights, see our Privacy Policy.