BUS 520 Midterm Exam

BUS 520 Midterm Exam

1. Data show that women
earn only __________ cents per dollar earned by men
2. __________ is a
multidisciplinary field devoted to understanding individual and group behavior,
interpersonal processes, and organizational dynamics.

3. In trying to work out an acceptable solution to a problem, managers
who rely on their understanding of other people and who empathize with others’
feelings are using which managerial skill according to Katz?
4. As used in OB, the term multiculturalism refers to:
5. __________ refers to policies and practices that seek to include
people within a workforce who are considered to be, in a way, different from
those in the prevailing constituency.
6. Common work-related stressors include all of the following EXCEPT:
7. __________ individuals prefer the “big picture”, like solving new
problems, dislike routine, and would rather look for possibilities than work
with facts.
8. __________ individuals use reason and intellect to deal with
problems and downplay emotions.
9. Attitudes are acquired from all of these sources EXCEPT:
10. The combination of high job involvement and organizational
commitment creates, what the Gallop Organization has called, __________.
11. The __________ component of an attitude reflects the beliefs,
opinions, knowledge, or information a person possesses.
12. The six major categories of emotions identified by researchers are
__________.
13. The perceptual distortion of projection can be controlled through
a high degree of __________.
14. __________ is the withdrawal of negative consequences, which tends
to increase the likelihood of repeating the desirable behavior in similar
settings.
15. __________ conditioning is a form of learning through association
that involves the manipulation of stimuli to influence behavior.
16. According to attribution theory, which types of causes are
operating to the detriment of obese workers?
17. Managing __________ properly can change the direction, level, and
persistence of an individual’s behavior.
18. In the context of motivation, level refers to __________.
19. Which of the following is classified as a process theory?
20. Which of the following needs did Maslow describe as higher-order
needs?
21. According to equity theory, __________ exists when an individual
feels that he or she has received relatively more than others have received.
22. Some people argue that __________ are not consistent with the
demands of today’s organizations because they fail to recognize the high degree
of task interdependence among employees.
23. __________ is a pay system that links pay and performance by
giving the workers the opportunity to share in productivity gains through
increased earnings.
24. The degree to which the job gives the employee substantial
freedom, independence, and discretion in scheduling the work and determining
the procedures used in carrying it out is referred to as:
25. In a(n) __________, employees are rewarded by being given company
stock or by being allowed to purchase it at a price below market value.