HRM 326 Final Exam

HRM
326 Final Exam
1). Business strategy influences how the company uses
all of the following capitals EXCEPT:
2). to use _________ to gain a competitive advantage
requires linking the company’s human resources practices (such as training and
development) to the business strategy.
3). this provides employees with immediate access to
information, advice, and guidance.
4). Centralized training means that training and
development programs, resources, and professionals are primarily housed in one
location and decisions about training investment, programs, and delivery
methods are made from inter-related departments.
5). Research suggests that the company satisfaction
with the outsourcing of training and development depends on company-supplier
trust and the specificity of the contract.
6). an organizational analysis involves determining
the appropriateness of training, based on all the following parameters, EXCEPT:

7). A mid-level manager questioning aspects such as
who should be trained is involved with which variable of needs assessment?
8). the following are all advantages associated with
online technology (software) method of needs assessment EXCEPT:
9). With respect to person analysis, a major pressure
point for training is poor or substandard rewards system:
10).Trainees need to understand what specifically they
are expected to learn in the training program.
11). Regardless of the training methods, all of the
following are some of the conditions which must be present for learning to
occur, EXCEPT:
12). this includes specialized knowledge that
employees need in their jobs.
13). this relates to the learner’s decision regarding
what information to attend, how to remember and how to solve programs
14). Pedagogy gives the instructor major
responsibility for making decisions about learning content, method, and
evaluation
15). Seating arrangement at the training site should
be based on an understanding of the desired type of trainee interaction and
trainee-trainer interaction.
16). ______ refers to the collection of information –
including what, when, how, and from whom – that will be used to determine the
effectiveness of the training program.
17). What provides a way to understand the investments
that training produces and provides information needed to improve training?
18). _______ can be used as a “dress rehearsal” to
show the program to managers, trainees, and customers.
19). Identify the third level outcome amongst the
following Kirkpatrick’s four-level framework for categorizing training
outcomes.
20). Skill-based outcomes include acquisition or
learning of skills and use of skills on the jobs.
21). All of the following are the most frequently used
training techniques EXCEPT:
22). the following are all advantages of using videos
as a component of training EXCEPT:
23). in case studies, trainees are required to analyze
and critique the actions taken, indicating the appropriate actions and
suggesting what might have been done differently
24). Meaningfulness of business games are enhanced if
they are imaginative
25). Vicarious reinforcement occurs when a trainee
sees a model being reinforced for using certain behaviors.
26). this typically involves videoconferencing and/or
computers for the delivery of instructions from a trainer to trainees who are
different locations.
27). which one of the following is NOT an advantage of
e-learning?
28). Online learning allows more employees to gain
access to these types of programs in a quicker time period than if face-to-face
instruction is used.
29). simply providing learning control ensures that
trainees will use all the features provided by online learning.
30). which of the following is evidence supporting the
assertion that companies are investing in more training?
31). Learning is defined as
32). According to the text, _____ provides the
opportunity for learning and _____ is a result of the learning.
33). to understand a manager’s development needs, you
must first understand _____.
34). which of the following is not an advantage
to using externally based training programs for mangers?
35). which of the following statements about corporate
universities is not true?