HRM 531 Final Exam

HRM
531 Final Exam
1.
When conduction a performance feedback discussion, active listening requires:

2.
Because practical considerations make job tryouts for all candidates
infeasible, it is necessary to __________ the relative level of job performance
for each candidate on the basis of available information

3.
In _____, workers have been fired for refusing to quit smoking, for living with
someone without being married, drinking a competitor’s product, motorcycling,
and other legal activities outside of work.

4.
In determining the competitiveness of benefits, senior management tends to
focus mainly on

5.
When companies discover they can communicate better with their customers
through employees who are similar to their customers, those companies then realize
they have increased their _____ diversity.

6.
Properly designed incentive programs work because they are based on two
well-accepted psychological principles: (1) increased motivation improves
performance and (2)

7.
To avoid legal difficulties related to performance appraisals and enhance
credibility in court, employers should

8.
Employee demotions usually involve.

9.
If objective performance data are available, which of the following is the best
strategy to use?

10
_____ implies that appraisal systems are easy for managers and employees to
understand and use.

11
_____ analysis is the level of analysis that focuses on employees specifically.

12
Hard quotas

13
This made extensive changes to the Employee Retirement Income Security Act (ERISA)
of 1974 that governs employer-sponsored, qualified (for tax deferral)
retirement-benefit plans.

14. Training
that results in ______ is costly because of the cost of training (which proved
to be useless) and the cost of hampered performance.

15
____________ is the biggest hurdle to overcome in a pay-for-performance plan.

16
_____ proceeds from an oral warning to a written warning to a suspension to
dismissal.

17
Which is not a quality of Generation Y?

18 A
_____ occurs when parties are unable to move further toward settlement.

19
Which question should not be important in evaluating the value of training?

20.If
employers fail to check closely enough on a prospective employee who then
commits a crime in the course of performing his or her job duties, they can be
held liable for

21
What can affirmative action assist organizations in achieving that diversity
initiatives cannot?

22
___________ is the process where managers provide feedback to the employees
regarding their past and present job performance proficiency, as well as a
basis for improving performance in the future.

23.
Which of the following is a distinctive feature of the U.S. system compared
with other countries?

24.
What is our country’s income maintenance program?

25.
For organizations, _________ is an indirect cost associated with downsizing.

26
Title VII of the _____________ states that top executives in companies
receiving government support can retract bonuses, retention awards, or
incentives paid to the top five senior executive officers or the next 20 most
highly compensated employees based on corporate information that is later found
to be inaccurate.

27
Mary arrives at her new job. Before she can begin actually doing the work, she
must complete a series of activities including role playing and virtual reality
interactions. What type of training method does Mary’s new employer use?

28.
Organizations periodically turn to _________ to meet demands for talent brought
about by business growth and a desire for fresh ideas, or to replace employees
who leave.

29
________________ include everything in a work environment that enhances a
worker’s sense of self-respect and esteem by others.

30
The Civil Rights Act of 1991 offered what for victims of unintentional
discrimination?