Strayer BUS 599 Quiz Week 1

Question 1

One behavioral problem
occurs when there is insufficient explanation of why a change must take place.
In order to curtail this resistance from occurring within the organization,
what guideline should be implemented and followed?
Question 2

A system change that
results in an improved product or service and helps lower costs provided a(n)
Question 3

The type of user
resistance in which data are erroneously entered into a system is called
Question 4

In which step of the
SDLC do all of the elements of the system come together?
Question 5

Refer to the table
below, which shows the results of payback, net present value, and internal rate
of return analysis of four projects. Which is preferred by the internal rate of
return criterion?
Question 6

Refer to the table
below, which shows the results of payback, net present value, and internal rate
of return analysis of four projects. Which is preferred by the payback
criterion?
Question 7

Major resistance to
change takes one of several forms. What is the name of the form of resistance
where the new system is blamed for any and every unpleasant occurrence?
Question 8

Which data gathering
method is most helpful to deal with the question: “Why?”
Question 9

The ________ method of
gathering information helps to determine how a system should work.
Question 10

A good rule to follow
to prevent behavioral problems associated with implementing a new system is
“Avoid complex systems that cause radical changes.” What expression
is used to describe this system design rule?
Question 11

There are several
important aspects to be considered during a feasibility study. The aspect that
asks the question, “Can people use the system and will they use it?”
is called
Question 12

On March 18, 2008, a
newly installed robotic painting system broke down. A technician was called to
repair the system. She found that a shoe had been shoved into the system’s
innards. This is an example of dealing with change by
Question 13

Refer to the table
below, which shows the results of payback, net present value, and internal rate
of return analysis of four projects. Which is preferred by the net present
value criterion?
Question 14

Three months after a
new telephone system with voice mail was installed at Modest Expectations
College in Pennsylvania, several senior faculty members were contacted by a
telecommunications secretary and were told that their voice mail boxes were
full. This is an example of dealing with change by
Question 15

A project development
team at Midwest Construction was assigned the task of improving the efficiency
of the firm’s accounting information system. As part of the ________ step in
the systems development life cycle, the team has initiated an end user training
program in preparation for switching over to the new system.
Question 16

What is an important
risk to be considered when allowing end users to develop a system?
Question 17

Question 18

A company that has
outsourced its AIS function can lose a fundamental understanding of its AIS
needs and the strategic uses of AIS with the passing of time. What is this risk
called?
Question 19

As part of the
development process for a new job bidding software system for Halide
Construction, LLC, Jon Chelide prepared and distributed functional programs
that simulate the system’s input and output interface. These programs are an
example of
Question 20

Which of the following
is a method for comparing alternative vendor proposals for development of an
accounting information system when the vendors differ with regard to their
ability to meet the project criteria?
Question 21

Software as a Service
(SaaS) refers to Web-based computing services provided by a(an)
Question 22

Software development
companies write commercial software that can be used by a variety of
organizations. Sometimes these companies combine both software and hardware
together to sell as one package. Such a package is commonly referred to as
Question 23

What is the first step
a company should take when evaluating requests for proposals?
Question 24

When canned software
is used for systems acquisition, the conceptual design phase of the SDLC
Question 25

Firms should consider
preparing a software prototype if the application
Question 26

Question 27

Which advantage of
outsourcing, given below, may tend to cause resistance on the part of in-house
IS staff and other organization employees?
Question 28

Benathir Donathat,
director of the project committee, has received approval from management for
implementation of a new accounting information system. After putting out an
RFP, the committee settled on a vendor that will provide an industry standard
software package and post-sale technical support. The committee decided to go
with
Question 29

The basic premise of
________ is that it is easier for people to express what they like or dislike
about an existing system than to imagine what they would like in a system.
Question 30

Where is the
responsibility for the development of end-user computing applications typically
placed?