texes 14FABUS300350 PRIN OF MGT exams

·
Question
1
2
out of 2 points

When actual performance falls outside an
acceptable range of variation, it is termed a(n) ________.

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·
Question
2
2
out of 2 points

This is the primary reason for
why managers often travel long distances to have a face-to-face meeting with
someone.

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·
Question
3
2
out of 2 points

Value is any aspect of a product that customers
________ in the product.

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·
Question
4
2
out of 2 points

The great advantage of a written message is that
it ________.

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·
Question
5
2
out of 2 points

U.S. managers tend to rely on this style of
communication.

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·
Question
6
2
out of 2 points

Everything a manager does involves communication.

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·
Question
7
2
out of 2 points

A management information system (MIS) provides
managers with ________ data.

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·
Question
8
2
out of 2 points

________ is a measure of how readily a company
can use its assets to generate profits.

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·
Question
9
2
out of 2 points

One advantage of a written communication is that
it provides a record of the information.

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·
Question
10
2
out of 2 points

Control is the process of monitoring and evaluating
activities to ensure that they are being accomplished as planned.

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·
Question
11
2
out of 2 points

A ________ is the actual physical product encoded
by the source.

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·
Question
12
0
out of 2 points

Annual losses from organizational theft and fraud
amount to about ________ per worker.

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·
Question
13
2
out of 2 points

McDonald’s recently made productivity gains by
cutting the ________.

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·
Question
14
2
out of 2 points

Since Deming first proposed his 14 points for
improving productivity, his prescriptions have ________.

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·
Question
15
2
out of 2 points

MBWA stands for management by ________.

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·
Question
16
2
out of 2 points

Along the grapevine, ________.

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·
Question
17
2
out of 2 points

Value is created during the process of ________.

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·
Question
18
2
out of 2 points

Which kind of control takes place after the
actual work has been carried out?

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·
Question
19
0
out of 2 points

This is the primary goal of active listening.

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·
Question
20
0
out of 2 points

The manager has control over all three components
of customer service interactions.

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·
Question
21
2
out of 2 points

When a budget is formulated, it is being used as
a(n) ________ tool.

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·
Question
22
2
out of 2 points

W. Edwards Deming thought that ________ the key
to productivity.

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·
Question
23
2
out of 2 points

A car company that puts more effort into
measuring quality than total units sold most likely wants to excel at
________.

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·
Question
24
2
out of 2 points

A drawback to instant messaging is that it
creates security problems.

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·
Question
25
2
out of 2 points

The ________ is the series of work actions that
add value to a product as it is being transformed from inputs to finished
product.

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·
Question
26
2
out of 2 points

With respect to planning, Deming believed that
________ was most important for productivity.

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·
Question
27
2
out of 2 points

The difference between male and female styles of
communication exists ________.

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·
Question
28
0
out of 2 points

With respect to product quality, Deming believed
that a company should never ________.

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·
Question
29
2
out of 2 points

Control is the only managerial function that
allows managers to make sure that organizational goals are being met.

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·
Question
30
2
out of 2 points

Firewalls, data backup, and encryption help
prevent security breaches in organizations.

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·
Question
31
2
out of 2 points

In the Six Sigma system, this is the highest
level of quality.

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·
Question
32
0
out of 2 points

A spelling mistake in a message is an example of
________.

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·
Question
33
2
out of 2 points

A business model is ________.

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·
Question
34
2
out of 2 points

________ management oversees the transformation
process that converts resources such as labor and raw materials into finished
goods and services.

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·
Question
35
2
out of 2 points

Immediate corrective action is designed ________.

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·
Question
36
2
out of 2 points

________ is the process of managing the sequence
of activities and information along the entire value chain for a product.

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·
Question
37
2
out of 2 points

Which of the following is a disadvantage of
written communication?

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·
Question
38
0
out of 2 points

Controlling is the ________ in the management
process.

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·
Question
39
2
out of 2 points

The channel is the ________.

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·
Question
40
2
out of 2 points

Feedback is a response that confirms a message.

·
Question
41
2
out of 2 points

Where did the modern era of manufacturing
primarily begin?

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·
Question
42
2
out of 2 points

An example of nonverbal communication is
________.

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·
Question
43
2
out of 2 points

________ is a measure of an organization’s
ability to meet its current debt obligations.

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·
Question
44
2
out of 2 points

Japanese managers tend to rely on this style of
communication.

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·
Question
45
2
out of 2 points

The control management function ensures that
________ in an organization.

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·
Question
46
2
out of 2 points

Which action best shows a speaker that you are
paying close attention?

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·
Question
47
2
out of 2 points

Henry Ford basing his assembly line on practices
he viewed in Chicago slaughterhouses is an example of benchmarking.

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·
Question
48
2
out of 2 points

When a budget is used for controlling, it
provides ________ against which resource consumption can be compared.

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·
Question
49
2
out of 2 points (Extra Credit)

An advantage of management by walking around is
________.

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·
Question
50
2
out of 2 points

Feedback ________.

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·
Question
51
2
out of 2 points

A bus company is a ________ organization because
its product is ________.

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