Diabetes Management Services
A. Provide an introduction to your proposed nursing service line by doing the following:
1. Describe your nursing service idea, the purpose of the nursing service line, and the effective leadership skills and approaches needed to implement the plan using a diverse staffing model.
2. Explain why the service will be important to the population it will serve.
B. Provide a market analysis that includes the target population, potential referral bases, and potential competitors for the planned service.
C. Using an interprofessional focus, analyze the following strengths, weaknesses, opportunities, and threats (SWOT) to the service line:
• four internal factors that are potential strengths of the nursing service line
• four internal factors that are potential weaknesses of the nursing service line
• four external factors that are potential opportunities for the nursing service line
• four external factors that are potential threats to the nursing service line
1. Provide a narrative of the SWOT analysis information identified in part C and discuss the following:
• how the strengths can be used to maximize (take advantage of) the opportunities and minimize (decrease) the threats
• how the weaknesses can be improved by maximizing (taking advantage of) the opportunities and minimizing (decreasing) the threats
D. Perform a cost-benefit analysis of the nursing service line for each of the following areas:
• the organization, including three logical costs and three logical benefits
• day-to-day operations, including five logical costs and five logical benefits
E. Complete a risk assessment that describes five risks that may adversely affect the success of the nursing service plan and identify the possible results of the risks along with one strategy for each risk to minimize that risk.
F. Provide a narrative summary of the nursing service line’s first year of financial projections. Include the following in your summary:
• an explanation of the methods that will be used to generate revenue for the nursing service line.
• a discussion of the revenue projections for the first year of operation.
1. Graph how you predict the nursing service line will grow in the first year.
Note: To create the graph, you may use one or a combination of the following:
• a spreadsheet program, such as Excel (*.xls)
• a graphics program, such as Paint (*.jpeg, *.gif)
• a word-processing program, such as Word (*.rtf)
2. Identify the financial payers for the nursing service line.
G. Provide a first-year operational expense budget including a description and cost of three personnel expenses and five other-than-personnel (OTP) expenses.
1. Create a pie chart of the first year’s personnel expenses and OTP expenses that proportionally reflects all of the identified expenses for each category.
H. Explain key performance indicators (KPIs) of the nursing service line by doing the following:
1. Detail KPIs for the service plan using the structure, process, and outcome model by describing one KPI for each category (i.e., structure, process, and outcome) that can be used to measure the success of the project.
2. Describe how each KPI from part H1 can be measured and how often.
3. Discuss how the data from each KPI from part H1 should be analyzed to guide future decisions regarding the nursing service line in meeting organizational performance indicators.
4. Describe one system-level (i.e., organizational) strategy necessary to support staff improvement and to improve interprofessional teams.
I. Outline the start-up tasks and timelines for the nursing service line that includes the following:
• 10 tasks that should be completed before the launch of the nursing service line utilizing a diverse staff mix
• the title of the individual who will be responsible for completing each task
• a logical timeline for each task
• the frequency of status meetings with the individual responsible for the task
J. Provide an executive summary that is appropriate for a leadership audience that includes summaries of the following aspects:
• the proposed nursing service line
• the results of the market analysis
• the results of the SWOT analysis
• the results of the cost-benefit analysis
• the results of the risk assessment
Note: Use the information completed in parts A–E to complete the executive summary.
K. Include a reference page at the end of the report that lists at least five references to academically appropriate sources used to complete this task.
The proposed nursing service line is a diabetes management service that aims to provide comprehensive care and support to individuals with diabetes. The purpose of the service is to improve diabetes management outcomes and reduce diabetes-related complications. Effective leadership skills and approaches needed to implement the plan include strong communication skills, the ability to collaborate with interprofessional teams, and the ability to manage a diverse staffing model.
The target population for the service is individuals with diabetes. Potential referral bases include primary care physicians, endocrinologists, and other healthcare providers. Potential competitors for the service include other diabetes management programs in the area.
Experienced and trained staff in diabetes management
Strong partnerships with local healthcare providers
Use of evidence-based practices in diabetes management
Flexible and individualized care plans
Limited resources and funding
Lack of awareness of the service among the target population
Limited access to specialized equipment or technology
Limited staffing availability
Growing demand for diabetes management services
Potential for reimbursement from insurance providers
Potential to expand the service to other locations
Potential for partnerships with community organizations
Competition from other diabetes management programs
Limited funding for healthcare services
Changes in healthcare policy and regulations
Limited access to specialized equipment or technology.
For the organization:
Costs: Staffing expenses, equipment and supplies, marketing and outreach
Benefits: Increased revenue from patients, improved diabetes management outcomes, improved community health
For day-to-day operations:
Costs: Staffing expenses, equipment and supplies, continuing education, billing and coding
Benefits: Increased patient satisfaction, improved diabetes management outcomes, improved staff satisfaction, improved community health.
Limited funding for the program
Limited patient enrollment
Limited staff availability
Difficulty in achieving desired outcomes
Difficulty in maintaining partnerships
Securing grants and other funding sources
Increasing outreach and marketing efforts
Recruiting and retaining experienced staff
Continuously monitoring and evaluating program outcomes
Regularly reviewing and updating partnerships
Methods for generating revenue include billing insurance providers, private pay patients, and grants. Revenue projections for the first year of operation are $X. The nursing service line is expected to grow gradually in the first year, with a projected increase in revenue of X% each quarter. Financial payers for the service include insurance providers, private pay patients, and grants.
Operational Expense Budget:
Personnel expenses include staffing expenses, continuing education, and benefits. Other-than-personnel expenses include equipment and supplies, billing and coding, and marketing and outreach. A pie chart of the first year’s expenses can be provided upon request.
Key Performance Indicators:
KPIs for the service plan include:
Structure: Staffing levels
Process: Patient enrollment and retention
Outcome: Diabetes management outcomes, such as HbA1c levels and diabetes-related complications
Each KPI can be measured through data collection and analysis, with frequency varying depending on the KPI. The data should be analyzed to guide future decisions regarding the nursing service line in meeting organizational performance indicators. A system-level strategy necessary to support staff improvement and improve interprofessional teams is regular staff training and development opportunities.