Implementing Lean Management System and Lean Six Sigma in Healthcare Settings (110)
You are the chairperson of the hospital’s quality improvement committee. The committee is planning to introduce Lean Management Systems (LMS) and Lean Six Sigma (LSS) to the organization as a newly adopted framework to increase the quality and efficiencies of healthcare delivery, as outlined in the health sector transformation program of Saudi Vision 2030.
For this assignment, you will create a presentation for staff that achieves the following:
Provide a brief history of CQI in healthcare and an introduction to LMS and LSS. Include how this aligns with the aims of the Saudi Vision 2030 health sector transformation program.
Analyze the benefits of using LMS and LSS as it applies to improving patient outcomes.
Describe the application of LMS and LSS to healthcare. Include examples of recent achievements of healthcare systems in Saudi Arabia that have implemented LMS and LSS.
Select a department to pilot the implementation of LMS and LSS. Determine what information you need from the staff to make the implementation of LMS and LSS successful. Provide two examples of a strategy to collect this information.
Your PowerPoint should meet the following requirements:
Be 10-12 slides in length, not including the title or reference slides.
Be formatted according to Saudi Electronic University and APA writing guidelines.
Provide support for your statements with citations from a minimum of six scholarly articles. These citations should be listed in the Notes section of the slide in which they appear. Two of these sources may be from the class readings, textbook, or lectures, but four must be external.
Each slide must provide detailed speaker’s notes to support the slide content. These should be a minimum of 100 words long (per slide) and must be a part of the presentation. The presentation cannot be submitted in PDF format, which does not make notes visible to the instructor. Notes must draw from and cite relevant reference materials.
Slide 1 – Title – Implementing Lean Management Systems and Lean Six Sigma in Healthcare Settings
Slide 2 – Brief History & Introduction
Continuous Quality Improvement (CQI) movement in healthcare started in 1950s
Focus on improving processes to enhance quality and efficiency
Lean Management Systems – Methodologies to eliminate waste and improve flow
Lean Six Sigma – Data-driven approach using DMAIC process to reduce variation
Alignment with Saudi Vision 2030 aims to transform health sector and improve outcomes
Slide 3 – Benefits to Patient Outcomes
Reduce medical errors and improve patient safety
Shorten patient wait times
Improve care coordination and healthcare delivery
Increase patient and provider satisfaction
Slide 4 – Applications and Examples
Improving emergency department flow
Reducing turnaround times for radiology results
Streamlining discharge processes
Decreasing medication administration errors
Achievements seen at National Guard Health Affairs facilities
Slide 5 – Selecting Pilot Department
Consider patient volume, problems areas, readiness for change
Need information from staff on current workflows, pain points, ideas
Slide 6 – Pilot Selection Considerations
High volume outpatient area like primary care
Inpatient unit with length of stay issues
Pharmacy or labs to address delays
Slide 7 – Strategy 1 – Focus Groups
Discuss processes, identify waste, brainstorm
6-8 frontline staff per group
2-3 groups to uncover themes
Slide 8 – Strategy 2 – Surveys
Online anonymous survey to broader group
Quantitative and qualitative feedback
Assess readiness to participate
Slide 9 – Keys to Successful Implementation
Executive leadership support
Clinical staff engagement
Expert coaching
Data infrastructure
Slide 10 – References
