ETH/316 Final Exam

ETH/316 Final Exam
MATCHING: Using the referenced Key
Terms and Definitions below, answer questions
1 through 3:
Reference: Matching Key Terms and
Definitions
a) Stake
b) Primary stakeholder
c) Secondary stakeholder

1. Business partners, customers,
and employees.

2. An interest, claim, or right to
something.

3. Opinion formers, community, and
authorities.

4. Organization cultures vary widely, even within the same industry.

5. According to the authors,
ethical behavior is defined as:
a) a set of moral principles or
values that guide an individual
b) rules of behavior set by the
Federal government
c) principles, norms, and standards
agreed upon by society
d) none of the above

6. The ___________ approach to
ethical decision making focuses on how people
actually make ethical decisions.
a) prescriptive
b) descriptive
c) illustrative
d) regulatory

7. According to a survey of
executives, most respondents would rather lie to employees
about performance than confront them about performance problems.
a) True
b) False

8. The Tailhook scandal is an
example of:
a) Management focusing too much on
the ends rather than the means.
b) The ethical Pygmalion effect.
c) Social learning theory.
d) Employees ignoring management’s
clear message.

9. According to the Executive
Ethical Leadership Reputation Matrix, ___________ is an
executive characterized as a weak “moral person” and a strong “moral manager.”
a) Unethical leader
b) Ethical leader
c) Ethically neutral leader
d) Hypocritical leader

MATCHING: Using the referenced Key
Terms and Definitions below, answer questions
10 through 13:
Reference: Matching Ethical Type to
Example
a) Human resource issue
b) Conflict of interest
c) Customer confidence issue
d) Use of corporate resources

10. Accepting a bribe.

11. Discriminating against an employee.

12. A product is unsafe for human consumption.

13. Providing a personal reference on corporate letterhead.

14. Managers at the top levels of
an organization report feeling the most pressured to
compromise their ethics.

15. Which of the following is true?
a) Discrimination is an intentional
bias that affects behavior.
b) Discrimination occurs whenever
something other than qualifications affects
how an employee is treated.
c) Title VII of the Civil Rights
Act of 1964 prohibits discrimination against individuals who
are under 40 years old against age discrimination.
d) Discrimination is always overt
and clear.

16. Which of the following is
false?
a) Lawrence Kohlberg developed the
cognitive moral development theory by studying
male adult behavior.
b) The cognitive moral development
theory focuses primarily on how people decide
what course of action is morally right.
c) Cognitive moral development is
an individual difference that impacts the way people
think about an ethical dilemma.
d) Individuals can comprehend and
use all stages of reasoning below their own.

17. Before the beginning of the
twentieth century, consumers did not have the right to
sue manufacturers.

18. ___________ understand and
follow the rules and policies of the organization.
They also have good ethical compasses.

19. Most business managers rely on
a deontological approach.

20. According to the Corporate
Social Responsibilities (CSR) pyramid, the __________
responsibility is considered to be of primary importance to organizations.

21. According to cognitive moral development theory, individuals move to a
higher
reasoning stage:

22. Groupthink occurs when:

23. In this example of a conflict
of interest, ________ conducted a series of off-the-
books partnerships that were used to hide the organization’s debt and inflate
its stock
price. The partnerships were managed by the company’s executives who stood to
profit
the most from the transactions.

24. When communicating a code of
conduct:

25. Federal law prohibits
discrimination against individuals with specific characteristics.
Which of the following characteristics is not on that list (i.e. not protected
under Federal
law)?

26. Corporate social responsibility
(CSR) consists of which four kinds of responsibilities:

27. John works for Kinjo’s Printing
Services during the day and Joe’s Diner at night.
This is a conflict of interest.
a. True
b. False

28. Which of the following is
false?

29. In a 2002 poll, _________
ranked last on the “who do you trust scale.”

30. According to the authors, most
people are guided by a strict internal moral compass
and will not be swayed by organization factors.