MIS 535 Final Exam 2

MIS 535 Final Exam
1. (TCO A) You work for an auto
manufacturer and distributor. How could
you use information systems to achieve greater customer intimacy?
2. (TCO A) You have been hired to work
with 10 salespeople from different branches of a national business in creating
an online training site for new Sales employees. Identify six collaboration tools that are
available to help the team work together.
Which single tool would be the most helpful for the project, in your
opinion, and why?
3. (TCO A) Assess at least two benefits of using enterprise
systems. Append
4. (TCO B) You are advising the owner of
Small town Computer, a new, local computer repair store that also builds custom
computers to order. What competitive
strategies could Small town Computer exert?
Which ones will it have difficulty exercising?
5. (TCO B) Describe four types of application that are especially
well-suited for mobile-commerce
6. (TCO B)You are evaluating BI software
from a variety of vendors. Identify six
elements in the BI environment. Use your
understanding of the importance of these elements to formulate six questions to
ask the vendor in order to determine how their software will interplay with
your needs.
7. (TCO C) If you were to design the new
contracts database for a publishing house what fields do you anticipate
needing? Which of these fields might be
in use in other databases used by the company?

8. (TCO C) What types of relationships
are possible in a relational database?
Describe and give an example of each.
9. (TCO C) Describe the ways in which
database technologies could be used by an office stationery supply company to
achieve low-cost leadership
10. (TCO D) How are RFID systems used in
inventory control and supply chain management?
11. (TCO D) What is cloud computing and
how do you think its developments could impact businesses?
12. (TCO D) What are the business
advantages of using voice over IP (VOIP) technology?
13. (TCO E) Distinguish between grid
computing, cloud computing, and utility computing.
14.
(TCO E) What additional complexities are faced in global supply chains? How does the Internet help in managing global
supply chains?
15.
(TCO E) Explain why standards are so important in information technology? What standards have been important for the
growth of Internet technologies?
16.
(TCO F) Differentiate between intangible and tangible benefits and list three
examples of each. In what types of
systems are intangible benefits more predominant?
17.
(TCO F) You have been hired as a consultant for a nationwide real estate firm,
Cross & Deptford, who are interested in achieving better organization
between branches by updating their information systems, but are not sure what
will suit their needs. What will you
recommend they do in order to determine the most effective IT projects?
18.
(TCO F) What qualities of object-oriented development make this method
especially suitable for Internet applications?
19. (TCO G) Define the basic concept of
responsibility, accountability, and liability as applied to ethical
decision. How are these concepts
related?

20.
(TCO G) How is the security of a firm’s information system and data affected by
its people, organization, and technology?
In the contribution of one of these dimensions any more important than
the other? Why?
21.
(TCO G) Discuss the issue of security challenges on the Internet as that issue
applies to a global enterprise. List at
least 5 Internet security challenges